The Science of Trust: How to Create Psychological Safety and Inspire Peak Performance

Every message a leader delivers-or fails to deliver-shapes the culture of trust. Participants will discover how to communicate with transparency, authenticity, and empathy. The session equips executives with communication frameworks that engage employees, eliminate mixed messages, and reinforce trust through consistent, honest dialogue.

The foundation of trust also lies in accountability and ownership. Dependable people take responsibility for both their successes and their mistakes. They don’t shift blame when challenges arise; they step forward to address problems with integrity. This same principle applies to leadership. When things go wrong, employees watch how leaders respond-whether they protect the team or deflect the issue. This session guides executives in building cultures where accountability is shared, mistakes become learning opportunities, and responsibility is embraced as a path to growth.

A critical part of cultivating trust is psychological safety-the shared belief that the workplace is a safe space for candor, creativity, and vulnerability. Leaders who create psychological safety invite employees into open dialogue about plans, challenges, and changes. They listen, communicate transparently, and welcome feedback. This openness dissolves fear and allows innovation to flourish. Through practical frameworks and real-world examples, participants will learn how to transform uncertainty into trust through clear communication, receptivity, and inclusion.

Why should you Attend:
Trust is not a guessing game - it's a lever that drives performance.

Reputation begins with reliability. When leaders keep their word, they set the tone for integrity and accountability across the organization. This webinar teaches executives how to model "gold-standard" dependability, ensuring commitments are honored, expectations are clear, and promises are kept.

You will gain a scientific understanding and practical tools to intentionally build and sustain trust that fuels collaboration and results.

Areas Covered in the Session:
In this webinar you will learn the science behind trust and why it drives engagement. You will learn how to earn trust as you:

• Build credibility by ensuring that your word is gold
• Align promises with actions
• Be reliable and consistent in your actions
• Take responsibility for both success and mistakes to strengthen accountability
• Create strategies for psychological safety, helping team members feel safe to speak, question, and contribute ideas
• Communicate with openness and transparency to eliminate mixed messages
• Identify and correct behaviors that unintentionally erode trust
• Listen without defensiveness or judgment
• Create an environment where feedback is welcomed and acted upon constructively
• Model trust by supporting employees during setbacks rather than assigning blame

• Chief Executive Officers
• Chief Human Resources Officers
• Vice Presidents of Operations
• Directors of Organizational Development
• Learning and Development Professionals
• Senior Managers
• Team Leaders
• Project Managers
• Office Managers
• Supervisors and Frontline Leaders