Resolving Workplace Conflict: Practical Strategies for Collaboration
Aimee Bernstein
Live: One Dial-in One Attendee
Corporate Live: Any number of participants
Recorded: Access recorded version, only for one participant unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Corporate Recorded: Access recorded version, Any number of participants unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
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This activity has been approved for
1 HR
(General) recertification credit
Overview:
Leadership is not about control; it is about connection.
To build connection, associates need to know you care about them. Much of this care is demonstrated in the way you listen, communicatre and respond to conflicts.
This training provides an opportunity to let go of limited beliefs and reactive patterns in dealing with conflict. To that end, we will inquire into the nature of conflict and what it means to give up control to gain control.
Participants will experientially learn a dynamic seven-step method of conflict resolution which is the underlying philosophy and practice of aikido, a "peace and love" martial art. They will learn how to move out of their cognitive minds into their mind/bodies to manifest a calm center capable of creating win-win results. They using active listening, they will learn to verbally apply this model to difficult situations within the workplace and contract for change.
Why should you Attend:
As the pressure of change exponentially increases, it is easy to react rather than respond to the difficult people and situations we encounter. Some people avoid conflict because they fear repercussions. Others meet it with such force that even if they win the battle, they keep themselves and their organizations stuck in patterns that limit engagement, collaboration, innovation, and performance.
Yet we each have a choice as to whether we add to the conflicts or become an instrument of peace. By learning to resolve conflict harmoniously, we plant the seeds for a more conscious, compassionate, and united workplace and world. This training will teach you how to actively listen, communicate and resolve conflicts in a way that builds trust.
Areas Covered in the Session:
- Recognize your reactive style under pressure and shift to a calmer, centered more open stat
- Five conflict handling modes
- The seven step aiki model for resolving conflicts
- What is active listening?
- Tops for verbally applying the model to your workplace
- Assessing the conflict to gain a fuller understanding of it
- Contract for change
Who Will Benefit:
- Leaders at any level who want to resolve conflicts harmoniously and build trust
Her corporate clients have included Chanel, the Ritz Carlton, Microsoft, Port of Singapore Authority, Colgate Palmolive, and MasterCard. She has also worked with municipalities, universities and nonprofit organizations.
Aimee is the creator of The Roar of the MORE, an interactive Evolving Leader mind/body/energy mastery training and coaching series which guides individuals in evolving their consciousness so they may function from an upgraded version of who they are. Her approach is a blend of the energy principles and practices of aikido, which she has trained in for forty years, psychology and meditation. The series enables them to skillfully navigate rapid change and effectively transform their lives, teams and organizations.
Aimee received her master's degree in counseling psychology from Boston University and interned at Massachusetts General Hospital under the auspices of Harvard Medical School. She is a the author of Stress Less Achieve More: Simple Ways to Turn Pressure into a Positive Force in Your Life.(AMACOM) Her book is available in English, Arabic and Mandarin. It was voted one of seventeen inspiring books to read by Thrive Global. Aimee has been listed in Who's Who in American Women.