Organizational Communication when Leading Change

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This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

This action focused session looks at four pillars of communication specifically within the context of change leadership.

First, leaders will learn how best assess their audience. Where are the change affected in their attitude towards the change now, where do they need to be? Who needs to be in the conversation, and who doesn't? This is important for time, energy, and focus stewardship. Learners will gain specific tools, case studies, and questions to ask to best assess the buy in , dynamic, and goals for the audience.

Next, great communication in leading change is to craft a message to clearly communicate what is happening, what the vision is, and what an action step towards change is being taken now. Great communication in your leading change must have a well crafted message.

After an in-depth look at resources, case studies, best practices, and action steps for crafting a message, learners will look at methods of delivery. With the modern workplace, their are thousands of ways to communicate a message - some more effective and appropriate than others. We will take an in depth look at the various approaches to deliver a message in the context of leading change and I'll share some guidelines to choose the most effective method for your audience.

Lastly, learners will lean into the fundamental truth about communication as a whole - especially in times of change - timing is everything. I'll share questions you should consider when determining the best timing of your message in the course of high change.

We'll take a look at common challenges and questions when communicating in times of change and I'll share some practical advice and insights on how to confront these challenges. Change can be an exciting, anxiety-filled, purposeful, terrifying, wonderful time in an organization. The success of change leadership depends heavily on the success of the communication of the leader.

Why you should Attend: People who are leading change within an organization should take this course. You should attend this course if you struggling to communicate change initiatives and change reasonings in your organizational change. You should take this course if you are challenged to craft a message clearly to communicate change.

Areas Covered in the Session:

• How to craft a message for change
• How to make your change message more specific to the audience
• How to deliver a change message for maximum effectiveness
• How to determine the best timing for your message
• Understand common challenges and questions when communicating for change

• Vice President HR
• Change Leader
• Change Manager
• Business Owner
• Vice President of Operations
• Supervisor
• Manager
• Director
• Team Lead
• President