How to Cultivate a Resilient, Change - Friendly Workforce

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This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

Having a resilient workforce has always been important, because excessive stress compromises employee performance, and costs employers in terms of increased healthcare premiums and claims, worker compensation claims, turnover, and legal claims.

The American Institute of Stress estimates that in America alone, the cost of employee stress at $300 billion annually.

The importance of helping foster a stress-hardy workforce is more important than ever, with the level of uncertainty in today’s world, brought on by the current level of economic turmoil, and the technological upheaval and job uncertainty brought on by AI and robotics.

Thus, knowing what leadership and organizational practices foster resilience and reduce unnecessary stress plays a major role in your ability to have a healthy, productive, change-friendly workforce.

In this program, you will learn how to make this happen at both an individual leader level as well at an organizational level.

Why you should Attend:
Understand How Stress Affects Human Performance - By understanding this, you increase your ability to get buy in from fellow leaders on the importance of doing the things that boost employee resilience.

Identify Sources of Unnecessary Stress-If employees are already at maximum stress capacity, they won’t be able to handle the added stress of a new initiative or unforeseen change. They are also more likely to make serious errors, deliver a reputation-damaging customer or patient experience, and cause morale-damaging drama.

Recognize Key Human Needs That Affect Stress and Resilience and How to Satisfy Them-These include the need for control, meaning and purpose, mastery, and belonging. When these are addressed, people are far more stress-resistant and hardy. Leaders who know how to create a work experience that satisfies these needs enjoy both a more resilient, and a more productive, workforce.

Areas Covered in the Session:

• The difference between "good stress" and "bad stress"
• How stress affects the human brain and why that matters
• How this translates into employee performance
• Factors that influence a person’s ability to handle change, challenge, and uncertainty
• Leader behaviors that cause unnecessary stress and those that foster resilience
• Organizational factors that cause unnecessary stress and those that foster resilience
• How to get the conversation started with employees

• Senior level HR Professionals
• Managers
• Directors
• VP's
• C Suite