Employee Engagement is Dead - Long Live Employee Experience!

For years, organizations have poured time and resources into improving employee engagement, often through surveys, incentives, or recognition programs. Yet engagement scores alone rarely tell the full story of what employees truly experience. That's because engagement is not the cause of high performance - it's the result of a positive, meaningful employee experience.

Employee experience encompasses every touchpoint an individual has with their organization - from the first job posting they read to their last day on the team. It includes the physical workspace, the tools they use, the culture they experience, and the relationships they build. In other words, employee experience is the "soil" that allows engagement - the "plant" - to grow. Without cultivating the soil, organizations cannot expect sustained engagement to flourish.

This session explores how managers and HR professionals can design this experience intentionally. The foundation lies in coaching - an empowering approach that positions managers as facilitators of growth rather than enforcers of performance. Coaching helps employees feel valued, supported, and connected to their purpose, which in turn enhances their emotional commitment to their work.

Participants will learn the 5-Step Coaching Model, a structured approach that can be applied in any industry or team context. This model helps managers provide clear guidance, foster accountability, and drive measurable results while maintaining trust and empathy. By developing coaching skills, managers not only elevate individual performance but also transform everyday interactions into meaningful experiences that shape the overall culture.

The session also examines the four key differences between employee experience and engagement: Scope, Relationship, Nature and Outcome.

Through examples, practical tools, and reflective exercises, this webinar will show participants how to align leadership behaviors, workplace systems, and cultural values to create an employee experience that encourages growth, loyalty, and innovation.

In a world where employees expect more than a paycheck - where they seek purpose, balance, and development - it's time to replace the question "How engaged are our employees?" with "What kind of experience are we creating for them?"

This session bridges that gap by connecting the science of engagement with the art of coaching, giving managers the tools to not just manage, but to lead through experience.

Why should you Attend:
This webinar is essential for managers, HR professionals, and organizational leaders who want to move beyond the buzzwords of "employee engagement" and build something far more impactful: a thriving employee experience ecosystem.

By attending, you will:

• Learn how to shift your management approach from engagement measurement to experience creation
• Discover practical coaching tools that enhance commitment and build stronger workplace relationships
• Gain insights into how everyday interactions influence the overall employee journey - from onboarding to career growth
• Understand how coaching enables managers to connect purpose with performance and create cultures where people flourish
• Walk away with a clear framework for transforming your team’s experience and driving sustainable engagement from the ground up

• Understanding the evolution from employee engagement to employee experience
• The role of coaching in shaping a positive workplace culture
• The 5-Step Coaching Model for effective performance conversations
• How experience influences engagement, motivation, and retention
• The differences between employee experience and employee engagement - and why both matter
• Strategies for integrating coaching into daily management practices
• Techniques for building trust, empowerment, and continuous growth
• Measuring the impact of employee experience initiatives

• Anyone in HR or Management