Empathy at Scale: Guiding People Through Change in the Age of AI
Thea Ducrow
Live: One Dial-in One Attendee
Corporate Live: Any number of participants
Recorded: Access recorded version, only for one participant unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Corporate Recorded: Access recorded version, Any number of participants unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Empathy is no longer optional in HR. It is a strategic skill that strengthens leadership impact.
In a workplace reshaped by automation and constant change, effective leaders must know how to recognize emotional signals, calm anxiety, and guide conversations toward productive outcomes.
This webinar introduces a simple, research-informed framework for applying empathy in HR communication. Participants will explore real-world examples of how to defuse tense conversations, recognize early signs of burnout, and maintain professional boundaries while promoting psychological safety.
You will learn how small adjustments in tone, pacing, and phrasing can transform difficult discussions into opportunities for trust and alignment. The result is stronger employee engagement, better collaboration, and smoother organizational transitions.
Why should you Attend:
The ability to connect authentically during times of disruption is becoming a defining HR skill. In this session, you will learn how to:
- Recognize emotional cues that signal resistance or burnout
- Use micro-counseling techniques such as active listening, reframing, and validation to de-escalate tension
- Lead with empathy while maintaining professional objectivity
Areas Covered in the Session:
- Identifying emotional cues that indicate disengagement or resistance
- Applying micro-counseling skills such as listening, reframing, and validation in HR conversations
- Maintaining professional empathy while preserving ethical and role boundaries
Who Will Benefit:
- HR Managers and Directors
- HR Business Partners
- Organizational Development Professionals
- Talent Management and Employee Engagement Leaders
- Leadership Development Specialists
Dr. Ducrow, with her substantial experience, has enabled leaders and organizations to stimulate innovation and growth through AI, illuminating a clear pathway to success. As an engaging and adept webinar presenter, she has an exceptional talent for translating intricate AI concepts into actionable insights and strategies.
Her core values – creativity, innovation, collaboration, a growth mindset, and integrity – mirror her conviction in aligning tech innovation with human aspirations and needs, an approach that will deeply resonate with HR professionals.
Driven by her commitment to delivering the best for her audience, Dr. Ducrow actively keeps herself at the cutting edge of industry trends. Her proactive approach in updating her knowledge ensures that you receive the most contemporary and effective strategies, tailored to the changing needs of the HR landscape.
Join Dr. Ducrow in "ChatGPT & HR: An Introduction for HR Pros," a journey that will equip you with the tools to proficiently navigate the crossroads of AI and HR. Dr. Ducrow's goal is not just to impart knowledge, but to support you in transforming your HR practices and achieving success with AI. This is your invitation to embrace the potential of AI in HR, aided by an expert who understands the unique challenges and opportunities of your field.