Cultures in Crisis: How to Drive Change in Toxic Workplaces

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Toxic workplaces rarely announce themselves outright. They don’t always look like open hostility or dramatic misconduct. More often, they show up quietly-in silence after meetings, in ideas that never get voiced, in burnout that gets normalized, in high performers who disengage or leave without explanation

Over time, these patterns harden into culture, and what began as a few unhealthy behaviors becomes “just the way things are done here.” The cost of toxicity is significant and measurable. It erodes trust, increases turnover, fuels complaints and investigations, undermines performance, and exposes organizations to real legal and reputational risk. But beyond the metrics, toxic workplaces drain people-emotionally, psychologically, and professionally. When employees spend more energy protecting themselves than contributing, even the most well-designed strategies and policies will fail to deliver results.

Why should you Attend:
Throughout this webinar, we’ll explore how organizations can shift from reacting to problems to preventing them, from tolerating harmful behaviors to clearly defining and enforcing expectations, and from asking employees to be more resilient to creating workplaces that are fundamentally healthier and more sustainable.

Areas Covered in the Session:

• Identifying a toxic workplace
• Business impact of toxicity
• How organizations can shift from reacting to problems to preventing them
• Moving from tolerating harmful behaviors to clearly defining and enforcing expectations
• How to ask employees to be more resilient to creating workplaces that are healthier and more sustainable
• Framework for driving change in your organization
• Impact of Emotional Quotient (EQ) & Emotional Intelligence (EI) on toxic workplaces
• How EQ & EI differ
• Phases of your Action Plan to combat toxicity:
• Prevention (proactively building a healthy culture)
• Intervention (Addressing toxic behavior early)
• Resolution & recovery (Rebuilding trust & culture)
• Moving from being more resilient to building a sustainable, healthy workplace

• Senior Leadership
• Legal & Compliance Professionals
• HR Professionals
• Managers & Supervisors
• Operations Professionals
• Risk Management Professionals
• Facility Managers
• Employees