Coaching Skills for Managers and Supervisors
Recorded: Access recorded version, only for one participant unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
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Jack Welsh, renowned CEO of General Electric once said, "When you become a leader, success is all about growing others that at least 50% of your time should be spent teaching and coaching others." How to do this entails more than telling people how to do their jobs. It means leading them to find their own solutions - solutions they can embrace and make their own.
Why you should Attend:
After hiring the right people, coaching people to improve their performance can be the most daunting responsibility for most managers and supervisors.
Here are some questions to consider:
- Different people learn in different ways. Does your coaching approach incorporate the four basic major modes in which people learn?
- Do you ever wonder why some people you are coaching seem to soak up your advice and thrive on it while others simply don't get it?
- Do some of your folks seem to resist when you give directions?
- Are there times when you wish people would use their heads and not coming running to you every time they run into a problem?
- Do you lose sleep worrying if your subordinates are performing as you would like them to?
- Would the people who work for you say you are a micro-manager?
- Are you sure about that?
- Do you ever wonder "when to hold'em and when to fold'em" when it comes to keeping a non-performing or difficult employee?
Areas Covered in the Session:
- Four major learning modes and when to use them
- Five coaching modes and how to use them
- How to determine what each coachee needs from you to succeed
- When and how to vary your approach
- What variable to consider when coaching in different situations
- How to determine when to give orders and when to ask for input
- The right questions to ask to maximize the coachee's outcomes
- How to respond to a decline in the coachee's performance
- Anyone who works with other people
An in-demand speaker and organization culture expert, Larry has delivered more than 2000 paid presentations for association conferences, corporations, and government organizations including Texas Apartment Association, American Bus Association, SHRM (Society of Human Resource Management), National Apartment Association, American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse and the Nuclear Regulatory Commission.
He’s also presented more than 300 webinars for his own clients and for various webinar companies. Larry’s Education & Designation
• M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
• B.A. Education - Arizona State University, Tempe AZ
• CSP - Certified Speaking Professional from the National Speakers Association
Larry’s Experience
• 4 years in health care management
• 7 years as training manager in government and the private sector
• 35 years as president of his own training and consulting firm